New Product Tuesday with Big Top Cupcake

I ordered this and paid extra shipping for the “free’ 3-D cookie cutters. Well, I got the pan but no “idea book” and no “3-D cookie cutters” and what is the most frustrating is that there is no phone number listed anywhere to call them. Customer service is an address!
This was a gift and I am missing some of what I paid too much money for.
Be careful !!!
I am calling my credit card company to complain. At least they have a phone number that I can call!

By C. Dabramo on Jun 8, 2009

Did you ever get your idea book or cookie cutters? I am thinking of ordering this to make for my daughters birthday.

By heather on Jun 13, 2009

I didn’t get the idea book or the 3-d cookie cutters either. If anyone know how to get the book let me know. Thanks

By Grandma on Jun 20, 2009

I didn’t get the book or the 3-d cutters. It’s nearly impossible to contact these people too. I’ve been trying and can’t find any way to reach them. I have no clue how to use this thing.

By Mom on Jun 22, 2009

try the customer service number 1-866-518-2281. I just ordered this..I hope I dont have any of these problems.

By Gretchen on Jun 30, 2009

I contacted customer service re the forgotten idea book. They e-mailed me the book in .pdf format.

By Heather on Jul 22, 2009

Do you think you can post the pdf?

By Idea on Jul 26, 2009

It seems to be a real problem getting the booklet when you purchase the item

By Lori on Dec 25, 2009

I just bought the Big Top Cupcake from Walgreens… and it came with the “idea” book… It only had a few things in it…. If you’d like I can mail the booklet to you.

By Nicole on Feb 8, 2010

My e-mail is NicoleLynn83@aol.com

By Nicole on Feb 8, 2010

Could I please get a copy of the recipe book too?? manover84@aol.com

By Will on Feb 25, 2010

Can you email me a copy of the recipie book?

Thanks!!fisherc@apsb.org

By Christine on Mar 12, 2010

Hello! Could you please send me a copy of the recipe book too? amy_is_here@hotmail.com
Many Thanks!

By Amy on Mar 15, 2010

Could you send me a copy too? I had the same problem ordering it too. My email is katie.adam@charter.net

By Katie on Apr 18, 2010

Im from down under … my friend got me a A Big Top Cupcake while overseas…but i didnt get the books … I was wondering if anyone would be so kind to email me copy of the recipe book… would really really love a copy of the ideas on what to fill the inside with
Thank you so very much …
From Down Under
Anna ;0)

By Anna Bakaj on Apr 23, 2010

Hi, I just brought the big top cupcake but also didn’t get the ideas book. The first cake I make was a disaster, it collapsed when I tried to remove it from the silicon. Can someone email me the ideas book? hannahsmafia-2009@yahoo.com.au
Thanks

By Hannah on May 19, 2010

hi there i have also just brought the big top cupcake and didnt get the ideas book , my first one was a disaster and i would love it if anyone could email me the ideas book daznicjj@fsmail.net
thank you very much

By nicky on May 26, 2010

Hi all. I’m from Australia and this mega cupcake set was a gift for me as I love to bake, however, I didn’t get the ideas booklet or the cookie cutters either. Also, there are no instruction on how to use the silicone bake ware! I would really appreciate it if someone could email me the ideas booklet at danni.the.legend@gmail.com. Thank you in advance. x

By Danni on Jun 3, 2010

hi i also have the mega cupcake set and didnt realise there was a book but would love a good recipe to make in it thanks please email to anita@paidinfull.com.au

By anita on Jun 6, 2010

Hi there, I’m from Australia and i recieved a Big Top Cup Cake for my birthday, to my disapointment the package did not come with the ideas booklet like it stated on the package i love to bake and I’m not blaming my friends who bought the gift for me, but I am confused as to how do i use it now with no ideas booklet. I found this site and was hopeing that someone out there would be so kind to email me a copy of the ideas booklet also, it would be much appreciated and i would be so greatful to the person or people that can email me a copy of the ideas booklet at danche121@hotmail.com. Thanking all of you kind people and wishing you all the best xoxoxo

By Daniela on Jun 6, 2010

HI, I bought the bigtop cupcake mould to make for my daughters 2nd birthday party but they didn’t send me the idea book and I am kinda rubbish at baking. Could someone send my the pdf if they have it? It would be very much appreciated. My email is : lesley_campbell21@yahoo.com, Thanks in advance to anyone who can help me out xoxoxoxox

By Lesley on Jun 17, 2010

Could someone send my the pdf if they have it?

I am from Dundee Scotland I bought the mega cupcake mould but it did not have the recipe book could some one please email it to me. My 1st attempt was a disaster.
janeroy66@yahoo.com. Many thanks

By Jane on Jun 20, 2010

Does anyone know there I can get the 3D cutters from there ace.
Thanks x
janeroy66@yahoo.com

By Jane on Jun 20, 2010

Hi there. I was bought this as a gift and would really love to make the cake for my son’s 4th birthday (which is in 3 days!). I’d really appreciate the recipes if you have them. Thanks in advance! x x x
zarah.royds@googlemail.com

By Zarah on Jun 26, 2010

I bought mine from the store and it came with the booklet but my husband threw the box out with the book still in it! I only made this ccake once and do not want to screw it up by trying it on my own. If someone has the book can you please email it to me. jeb70791@yahoo.com

By jessica on Jun 29, 2010

I’m from down under and like the other people I did’nt get the booklet if anyone could help with a .pdf copy I would really appreciate it.

So annoying when things like this happen.

Hope everyone enjoys making GIAN CUPCAKES.

By Barbara on Jul 8, 2010

Please any one kind enough to email copy of the idea book it was given to me but there was no book. Thanks

By Mheann on Aug 4, 2010

Please any one kind enough to email copy of the idea book it was given to me but there was no book. Thanks soory i forgot to add my email on the first one malison26@hotmail.com

By Mheann on Aug 4, 2010

I have also just bought a Big Top Cupcake and mine does not have the ideas book with it. If any one could send me the pdf I would be most grateful. Thanks. gh-h@lineone.net

By Gail on Sep 3, 2010

I have also just bought the giant cupcake – no idea how to use it – first try was a disaster. Would somebody please send me the pdf. Many thanks.
By Jean October 15 2010

By Jean on Oct 15, 2010

Hi there every1 I was just given the big top cupcake but like most of u I didn’t get the ideas booklet, would any1 be so kind to send me it via e-mail alicegrimleyevans@gmail.com thank you so much lol

By Alice on Oct 16, 2010

hi i have also had the same problem, and want to make a cake for my bf but need ideas, would someone be so kind as to email me the pdf please, kayleighsutherland@hotmail.com
thankyou

By kayleigh on Oct 20, 2010

email has changed to kayleighforrester@live.co.uk

By kayleigh on Nov 4, 2010

Hi i have the same problem ! could somebody please send me the recipe book too . THANKS wrightmove@talktalk.net

By sarah on Nov 8, 2010

Hi all, Im from Ireland and My boyfriend bought me the the mould as a present and never got the idea book with it. would there be any chance someone could email it to me too. Thanks a mill

By Angela on Dec 2, 2010

i enjoy baking. but have no idea how full the batter should be. if you could tell me how many boxes of cake mix to use, i can do the rest. please help. i dont want to use all the ingredients that are necessary and then have it fall apart. i look forward to someone helping me, preferably t v products, or anyone else who has had successfull results.

By ellen scholem on Dec 21, 2010

hi could somebody please email me recipe for big top giamt cupcake mould.many thanks

By jean boal on Jan 9, 2011

I have just purchased this Giant Cupcake mold and to my disappointment, did not have the idea book or recipes in it. Will someone be so kind as to send me a copy of yours. I want to surprise my grandson with this for his birthday next week. Thank you so much. My email is maryft@hotmail.com Mary

By Mary on Jan 29, 2011

Hi

My wife has just bought this set to make our daughters birthday cake and we didn’t get a book either. Could someone please e-mail me a copy also, it would be very much appreciated.

lee.hirsch@talktalk.net

Many thanks
Lee

By Lee on Feb 3, 2011

Hi

iv just bought the big top cupcake and did not receive the idea book, it would be much appreciated if some one could e mail me it. thanks xx
shellynufc@hotmail.co.uk

By shelly on Mar 27, 2011

can someone please email me the ideas book???

By Toni on Jul 13, 2011

I got mine as a gift and didn’t receive the ideas book either. Just go to their website (www.bigtopcupcake.com), scroll to the bottom of the screen. There’s a section called “Ideas Book”. Click on it and it will open up another page. The Ideas Book is in a pdf format.

By Linda on Jul 15, 2011