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Happy Nappers Play Pillow

Happy Nappers transform from a comfy pillow to a lovable friend with a simple zip, pop and squeeze. All you have to do is ring their sleepy sounds doorbell, then wake them up and take them out. When you're finished playing, just give your Happy Napper a hug goodnight and return them to their Home Sweet Home. Whether It's a Dog House, Dragon's Castle, Kitty Cottage or Bug Bungalow, there's nothing like a Happy Napper, The Perfect Play Pillow.

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Zoe K :

Posted 404 days ago

I cannot speak to the Happy Napper itself as I have yet to receive my product, but I can definately speak to the customer service or lack thereof. I placed 5, yes 5, seperate calls to request my tracking number and was told on each call that I didnt need a tracking number that my order had shipped 7 days prior and I would receive my package on the 10 business day following shipping. However as a customer who had already been charged for my order I was interested in having a tracking number. On the 5th call after to speaking with a representative, their lead, and finally a supervisor I was provided a tracking number!!!!! That showed the order had shipped only the day before. I asked that my shipping fee be refunded as I had clearly been provided misinformation. The supervisor refused and continued to argue that it was FedEx who was misinformed and that they had not made a mistake. Here we are 15 business days from the supposed 'ship date' and I have nothing and they refuse to refund my order or reroute my tracking number back to their warehouse. I want nothing more to do with this company or their HORRIBLE customer service.
I WISH WE HAD JUST ORDERED A PILLOW PET